Charmius Casino Terms & Conditions

These terms govern your use of Charmius Casino, operated by 3-102-957682 S.R.L. under the Tobique Gaming Act 2023. By creating an account, you accept them in full. Read them before you register, since they cover the rules behind deposits, bonuses and account access.

Eligibility

You must be 18 or older to open a Charmius account. You confirm the details you submit during registration are accurate and belong to you: name, date of birth, address and payment methods. One profile per player is allowed. A second account under any name, address or device tied to an existing profile gets closed, and any balance on it is forfeited.

Account Responsibilities

You are responsible for keeping your login details private and for all activity under your account. If you suspect unauthorized access, contact support immediately. We can suspend an account while we investigate suspicious logins, mismatched payment details or a report from a payment provider.

Verification

Before a first cashout, we confirm your identity, address and ownership of the payment method on file. This is a licensing requirement, not a discretionary check. Incomplete or unclear documents delay approval; false documents lead to account closure. Full detail on the process sits on our Withdrawal page.

Deposits and Withdrawals

Deposits post to your account once the payment provider confirms them. Withdrawals draw from your real-money balance and follow the review steps described on our Withdrawal page, including a 30 AUD minimum cashout and method-specific processing times. We reserve the right to reverse a deposit or hold a payout where a chargeback, fraud flag or unresolved verification issue applies.

Bonuses and Promotions

Bonus offers, free spins and promotional credit carry their own wagering requirements, expiry dates and eligible games, detailed on our Bonus page. Claiming a bonus means you accept its specific terms in addition to these general ones. We can void bonus winnings where a promotion is used against its intended purpose, including bonus abuse across linked accounts.

Prohibited Use

You may not use Charmius Casino for money laundering, bots or automated play, collusion between accounts, or access from a jurisdiction where online gambling is restricted. We monitor for these patterns and close accounts that breach them, withholding any related balance where our license permits it.

Intellectual Property

The Charmius name, logo, site design and game software belong to their respective owners and licensors. You may not copy, redistribute or reverse-engineer any part of the platform.

Liability

We provide the platform as available and work to keep it stable, but outages, maintenance windows or a provider’s technical fault can interrupt play. Our liability for a service failure is limited to the amount directly affected, and we are not responsible for losses tied to your own connection, device or account management decisions.

Responsible Gambling

Charmius supports account-level limits and self-exclusion tools. If gambling starts affecting your finances, relationships or wellbeing, visit our Responsible Gambling page for the controls available and outside support options.

Disputes

A complaint about your account, a bonus or a withdrawal goes to our support team first, through live chat or email. If we cannot resolve it directly, the dispute proceeds under the framework set out by our operating license.

Changes to These Terms

We can update these terms as our license, payment partners or product change. The version published on this page applies from its posting date. Material changes affecting active bonuses or pending withdrawals are communicated by email.

Contact

For questions about these terms, reach us through live chat or email, available 24/7.